Multiple ICT Roles

1. ICT Project Manager

Key Responsibilities:

• Lead planning, execution, monitoring, controlling and closure of ICT projects, ensuring delivery on time, scope, quality and budget.

• Define project scope, milestones, deliverables; allocate resources; coordinate cross‑functional teams.

• Manage risk, issues, dependencies, and ensure mitigation actions are in place.

• Manage stakeholders across business, vendors, technical teams; ensure clear communication.

• Oversee project financials (budgets, forecasting, cost control).

• Ensure compliance with organisational ICT policies, standards, regulatory requirements.

• Facilitate user acceptance testing, transition to operations / support.

• Produce project documentation (charters, plans, status reports, post‑project reviews).

Required Criteria:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent.

• At least 5 years’ experience managing ICT projects; track record of delivering complex ICT or software/infrastructure projects.

• Strong understanding of project management methodologies (e.g. Agile, Scrum, Waterfall, PRINCE2) and tools (e.g. MS Project, JIRA, Confluence, Azure DevOps).

• Excellent stakeholder management, communication, leadership and negotiation skills.

• Experience in risk management, budget control, vendor management.

• Ability to manage multiple projects/streams simultaneously.

Desirable / Preferred:

• Project Management certification (PMP, PRINCE2 Practitioner, Agile/Scrum Master).

• Experience with systems integration or ICT infrastructure projects.

• Previous work in government / public sector, or with compliance/regulatory considerations.

• Experience working in cloud, DevOps environment, modern software delivery practices.

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2. ICT Business Analyst

Key Responsibilities:

• Elicit, analyse, document business requirements, use cases, user stories.

• Analyse existing business processes; identify inefficiencies; propose improvements.

• Translate business needs into functional specifications; work with technical teams to ensure requirements are understood.

• Support implementation: validation, user acceptance testing, training, change management.

• Assist in solution design; contribute to options analysis.

• Create documentation: process maps, data flow diagrams, use cases, functional specification documents.

• Liaise with stakeholders across business and technical areas.

Required Criteria:

• Bachelor’s degree in IT, Business Information Systems, Computer Science or related field.

• Minimum 3‑5 years’ experience in business analysis or similar role in ICT environment.

• Strong analytical skills; ability to understand and map business / system processes.

• Experience in requirement gathering, documentation; knowledge of modelling tools (e.g. UML, BPMN), user stories.

• Knowledge of systems/software development lifecycle (SDLC), and ideally agile frameworks.

• Excellent communication, stakeholder management, facilitation skills.

Desirable / Preferred:

• Certifications such as CBAP, IIBA, or relevant local business analysis credentials.

• Experience in public sector or regulated industries.

• Understanding of data analysis tools, SQL or similar.

• Experience with specific enterprise systems relevant to the organisation (e.g. SAP, Oracle, Salesforce).

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3. Cybersecurity / Cyber Analyst

Key Responsibilities:

• Monitor security systems; detect, analyze and respond to security incidents and threats.

• Conduct vulnerability assessments, penetration tests; manage remediation.

• Develop, implement, review security policies, procedures and standards.

• Ensure compliance with relevant standards/regulations (e.g. ISO 27001, NIST, privacy laws).

• Maintain awareness of emerging threats; advise on risk management.

• Collaborate with other ICT teams (networks, infrastructure, development) to embed security best practices.

• Prepare technical documentation, security metrics, incident reports.

Required Criteria:

• Bachelor’s degree in Computer Science, Cybersecurity, Information Security, or related field.

• 3‑5+ years’ experience in cybersecurity / information security role.

• Hands‑on experience with security tools / technologies: firewalls, IDS/IPS, SIEM, endpoint protection, vulnerability scanners.

• Experience with incident response and risk assessment.

• Strong understanding of networks, operating systems (Windows, Linux), cloud security.

• Good understanding of relevant legal and regulatory frameworks / policies.

Desirable / Preferred:

• Certifications such as CISSP, CISM, CompTIA Security+, GIAC, or equivalent.

• Experience in penetration testing / ethical hacking, threat hunting.

• Experience in cloud security (AWS / Azure / GCP).

• Familiar with security audits, external reviews.

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4. Developer (Software / Systems)

Key Responsibilities:

• Design, develop, test and maintain software applications / services according to specifications.

• Write clean, efficient, maintainable code; perform code reviews.

• Collaborate with analysts, testers, product owners to deliver features.

• Participate in the full software development life cycle (requirements, design, build, test, deploy, support).

• Contribute to or maintain technical documentation.

• Debug, troubleshoot, and resolve issues.

• Adhere to coding standards, security, performance and quality requirements.

Required Criteria:

• Bachelor’s degree in Computer Science, Software Engineering or related discipline (or equivalent experience).

• Proficiency in one or more programming languages common in your environment (e.g. .NET / C#, Java, Python, JavaScript/TypeScript, etc.).

• Experience with relevant frameworks, libraries, and tools (e.g. front‑end frameworks, APIs, microservices, databases).

• Good understanding of software development methodologies (Agile/Scrum, DevOps).

• Knowledge of version control (Git etc.), CI/CD pipelines.

• Strong problem solving, debugging skills.

Desirable / Preferred:

• Experience in cloud environments (AWS, Azure, GCP).

• Familiarity with containerization / orchestration (Docker, Kubernetes).

• Experience with test‑driven development, performance optimisation.

• Knowledge of secure coding practices.

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5. Tester / Quality Assurance (QA)

Key Responsibilities:

• Develop test plans, test cases, test scripts based on requirements/functional specifications.

• Execute manual and/or automated tests (functional, regression, performance, security as applicable).

• Record, track and verify defects; work with developers to troubleshoot and resolve issues.

• Perform user acceptance testing support.

• Ensure that software deliverables meet quality, usability, performance and security standards.

• Maintain test environments, tools; continually improve testing process and automation.

• Produce test reports, metrics; communicate testing status to stakeholders.

Required Criteria:

• Bachelor’s degree in Computer Science, Software Engineering or equivalent, or relevant experience.

• 2‑5 years’ experience in testing / QA roles in software development projects.

• Experience in both manual testing and ideally automation (tools like Selenium, Cypress, JUnit, etc.).

• Familiarity with test case management tools, bug tracking tools (e.g. Jira, TestRail).

• Understanding of SDLC and QA methodologies.

• Strong attention to detail; good analytical skills and problem‑solving.

Desirable / Preferred:

• Experience in automation frameworks / scripting.

• Experience with performance / load / security testing.

• Knowledge of continuous integration testing / automated pipelines.

• Domain‑specific testing experience (e.g. web applications, mobile, APIs).

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General / Cross‑Role Requirements

These are criteria that we expect all roles to have to some degree:

• Strong communication and interpersonal skills.

• Ability to work both independently and in teams.

• Strong problem‑solving and analytical skills.

• Adaptability, willingness to learn, and openness to new technologies.

• Good organisational skills; ability to manage priorities and deadlines.

• Relevant certifications where applicable.

How to Apply

Please submit:

• Your CV / resume.

• A cover letter outlining which ICT role(s) you are applying for, your relevant experience against the listed criteria, and why you would be a great fit.

• At least two professional referees.